Under the General Data Protection Regulations (GDPR) data protection rules, Hannah’s Pet Portraits is required to let you know how we process the personal data that we hold on you. You can request at any time that we delete your information from our records.
Hannah’s Pet Portraits is committed to protecting and respecting your privacy. This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.
For the purpose of the Data Protection Act 1998, The data controller is Hannah’s Pet Portraits.
We may collect and process the following data about you:
If you contact Hannah’s Pet Portraits through our website or via firstname.lastname@example.org, your email address and message will be stored.
We process data relating to those individuals or organizations who use Hannah’s Pet Portraits services, whether paid for or by getting in contact. In the course of providing you with a portrait, we will have your personal information. For example:
Contact Information: When you place an enquiry, we collect your first and last name, address, phone number (optional) and email address.
Billing information: We require users of Hannah’s Pet Portraits services to pay in the account provided after the payment deposit and price is agreed. We will provide the bank details for this as and when. We do not have access to your billing details.
If you visit hannahspetportraits.co.uk we may automatically collect technical information such as the Internet protocol (IP) address used to connect your computer to the Internet, your browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, products you viewed or searched for, page response times, download errors, length of visits to certain pages.
We use information held about you in the following ways:
To answer any queries that you may have relating to our products and services.
To provide you with the services Hannah's Pet Portraits offers.
To notify you about changes to our service.
To administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes.
Hannah’s Pet Portraits will not share, rent, or sell your personally identifiable information with third-parties. We may, however, share your information with third parties when we are authorized to share such information. By using our services, you authorize Hannah’s Pet Portraits to share your personal information with the third-parties we partner with to provide our services to you.
The information you provide directly to Hannah’s Pet Portraits is stored on secure Google Firebase servers administered by Google, providing an infrastructure capable of being compliant with GDPR.
The input of personal data is at the user's discretion. We have strict policies and procedures regarding the storage, processing and transmission of your personal data. However, we cannot be held liable for any unauthorized access and use of your personal data.
You have the following rights regarding your data:
The right to get a copy of your data that we hold.
The right to modify any incorrect data that we hold.
The right to ask us to stop using your data.
The right to ask us to erase your data.
The right to lodge a complaint with the Information Commissioner’s Office.
“I honestly could not be happier with my painting, it's even better than I could have wished for. The service and communication was excellent and it was clearly also packaged with love. I would not hesitate to recommend Hannah's services and I'm now just wondering which other of my pets to have done. Thanks Hannah, I really love it.”
“I want to thank Hannah for the incredible work she created. I asked her if she could do multiple cat portraits, which she said yes and took up the 4 Cat Challenge! When the portrait arrived, I nearly cried, it was so lifelike, the details were incredible and she caught the characteristics of the cats. Postage was quick and so carefully! (even for a large sized parcel I was happily surprised!) again thank you so much Hannah from me, Angus, Bertie, Freddie & Louis!”
“I asked Hannah to paint a portrait of my grandparents dog for their wedding anniversary and they were so happy with it! She was so great at capturing the cheeky glint in his eye and she made sure I was 100% happy with the portrait before she sent it to me. I loved it so much I asked her to paint my two cats - they look so good on my gallery wall!”